Schoolwork
Assignments, research, and coursework that show learning in practice.
AN EVOLVING COLLECTION
Joshua Abia.
Learning by building.
Information Technology.
Exploring ideas through schoolwork,
cloud learning, and personal projects.
THE PROCESS IS PART OF THE PORTFOLIO.SCROLL TO EXPLORE ↓
PROFESSIONAL SUMMARY / MY STORY
About Me
My journey has been shaped by ambition, adaptability, and the determination to keep growing. I began in Nigeria, where I earned a degree in Geophysics, founded my own company, and developed my entrepreneurial and leadership skills through the challenges of running a business.
Driven by a passion for technology and new opportunities, I relocated to Canada to study IT Network Administration while continuing to manage my business in Nigeria until 2025. I later moved to the United States to pursue greater professional opportunities and continue building my career in technology.
Today, my experience spans software development, cloud infrastructure, networking, AI model evaluation, and technical problem-solving. Beyond my professional work, I'm naturally curious and enjoy experimenting with emerging technologies, building digital products, and turning ideas into practical solutions.
My path hasn't always been straightforward, but every transition has strengthened my resilience, independence, and ability to adapt. I bring that same entrepreneurial mindset, curiosity, and determination to every challenge I take on.
2015–2021
BSc, Geophysics
University of Lagos · Nigeria
2023–2025
Diploma, IT Network Administration
New Brunswick Community College · Moncton, Canada
THE INDEX / 01
A directory of doing.
Explore by type. Follow the journey.
0 entries
This collection is taking shape.
Schoolwork, projects, and certifications will live here as they are added.
Projects
School and personal projects, with space for both finished work and ongoing ideas.
Certifications
Credentials and learning milestones, with links to supporting evidence.
NBCC · MONCTON, CANADA · 2023–2025
Network & cloud infrastructure.
Six academic engineering case studies connect network design, cloud deployment, identity, file services and troubleshooting. Configuration scope and validation evidence are stated separately.
February 2025
Explore all five technical disciplines ↗Happy Sunshine Corporation
Enterprise Networking, Virtualization & Hybrid Infrastructure
Assignment/design documented ↗April 2025Microsoft Azure
Secure Cloud Infrastructure Deployment
Configuration demonstrated ↗February 2025pfSense to Azure
Hybrid Site-to-Site VPN
Troubleshooting documented ↗April 2025Cisco Enterprise Switching
OSPF, VLANs and EtherChannel
Assignment/design documented ↗March 2025Azure Storage
Enterprise File and Object Services
Configuration demonstrated ↗April 2024Enterprise Wireless Networking
WLC and RADIUS Authentication
Assignment/design documented ↗Skills connected to evidence
| Discipline | Explore the case studies |
|---|---|
| Network architecture | Happy Sunshine Corporation · Cisco Enterprise Switching |
| Routing & switching | Cisco Enterprise Switching · Happy Sunshine Corporation |
| Hybrid networking & security | pfSense to Azure · Enterprise Wireless Networking |
| Cloud infrastructure | Microsoft Azure · Azure Storage |
| Windows & identity | Happy Sunshine Corporation |
| Governance, Linux & automation | Supporting technical labs |
NBCC · ACADEMIC LABS & SUPPORT PRACTICE
Technical labs.
Explore systems, networking, cloud and endpoint administration. Each case separates original evidence, recorded history and illustrative examples. Professional support responsibilities are labelled separately.
No labs match. Try another category or search.
PRACTICAL EXPERIENCE / 02
Beyond the interface.
Domains & DNS
Domain and DNS configuration as part of bringing web projects online.
Email configuration
Configuring email services as part of project delivery.
API integration
Working with APIs to connect application features and external services.
Publishing & iteration
Deploying web projects and refining their content and functionality through ongoing updates.
PROFESSIONAL EXPERIENCE
Experience across products,
people, and operations.
Nov 2025–Present
AI Generalist · Freelance
DataAnnotation / Mercor
Assess conversational AI for factual accuracy, reasoning, safety, and instruction following. Refine prompts and knowledge workflows, test retrieval quality, and document errors with structured evaluation feedback.
Nov 2025–Jul 2026
Junior Product Developer
CareSync · Healthcare Operations SaaS
Contributed to a multi-tenant healthcare application, including scheduling, client management, authentication, and role-based access. Supported API integrations, database functionality, testing, debugging, responsive interfaces, and domain and email infrastructure.
Jun 2025–Jan 2026
Background Screening Analyst
CERTN · Regional Operations, EMEA
Reviewed background-screening information, academic and employment records, and discrepancies. Maintained audit-ready records and coordinated with candidates, employers, institutions, and references while handling sensitive information.
Mar–May 2025
Customer Service Representative
Staples Canada · Moncton, NB
Provided frontline technology support and basic hardware and software troubleshooting. Helped customers understand device compatibility and supported setup and demonstrations of computers, printers, and software.
Sep 2023–Oct 2025
Banquet Planning Team
Delta Hotels by Marriott Beausejour · Moncton, NB
Coordinated event setup against schedules, event orders, and guest requirements. Worked with kitchen and operations teams to keep service and timing aligned and resolve guest requests.
Sep 2024–Jan 2025
Technical Support Specialist
Mindville Castle · Lagos, Nigeria
Supported hardware and software incidents, Active Directory accounts, permissions, and Group Policy. Assisted with Microsoft 365 collaboration tools, remote troubleshooting, phishing and malware response, and network improvements.
2019–2025
Founder & Operations Manager
Swap Phones & Gadgets · Lagos, Nigeria
Founded and managed a consumer electronics business covering sourcing, sales, inventory, customer support, supplier relationships, and team training. Provided device troubleshooting, software and firmware updates, data transfers, inspection, testing, and quality assurance.
Sep 2021–Aug 2023
Technical Support Specialist
AE Stores · Lagos, Nigeria
Installed software and firmware updates for iOS, Android, and Windows devices. Provided remote and on-site troubleshooting, workstation setup, hardware guidance, and device security and optimization support.
SKILLS, EXPERIENCE & CV
A practical technology toolkit.
Software development, cloud and networking, AI evaluation, and technical support - backed by product work, professional experience, and hands-on learning.
Download my CV
My current CV covering IT and cloud support, CV IMEI, technical skills, professional experience, and education.
Experience at a glance
AI evaluation: DataAnnotation / Mercor · Product development: CareSync · Technical support: Mindville Castle, AE Stores, and Staples Canada · Entrepreneurship: Swap Phones & Gadgets · Operations: CERTN and Delta Hotels by Marriott.
Explore roles and responsibilities ↓Cloud & systems
Microsoft Azure · Windows Server · Active Directory · Microsoft 365 · AWS · User provisioning
Networking
TCP/IP · Routing and switching · Cisco devices · Firewalls · DNS · Network troubleshooting
Software & integrations
JavaScript · TypeScript · React · Next.js · Supabase · PostgreSQL · API integrations · Payment workflows
AI evaluation & quality
Prompt engineering · Reasoning and factual-accuracy assessment · Adversarial testing · Safety and instruction following · Retrieval testing · Structured feedback
Support & administration
PowerShell · Bash · Hardware and software troubleshooting · Help desk and ticketing · Google Workspace
Security & operations
Endpoint hardening · Phishing and malware response · SIEM and SOC workflows · Incident documentation · Email authentication: SPF, DKIM, DMARC
CONTACT
Let’s put experience
to work.
Based in Chicago, Illinois.